First published 16 June 2023 We’re taking steps to provide residents with the best experience possible when interacting with Council, starting with reviewing and implementing our Customer Experience Charter, and keeping a close eye on our service level Key Performance Indicators (KPI) to make sure we’re meeting your expectations and our targets. Other initiatives outlined...
First published 16 June 2023 People and culture play a vital role in managing and developing the council’s workforce, ensuring effective recruitment, training, and employee engagement, which ultimately contribute to the overall efficiency of the council’s operations and the outcomes we deliver for our community. In order to effectively deliver the many major projects and...
First Published: 15 June 2023 As we work together with our community to create an even better future for our Shire, Council is committed to continuously improving our service delivery. As part of this, we’re implementing recommendations from the Corporate Relations Service Review, including undertaking a fresh approach to communicating and engaging with our...
First published 16 June 2023 To make it easier for our community to tap into support for the community initiatives they want to make happen we’ll be exploring ways to partner with Community Associations and local businesses to contribute to making Wingecarribee Shire an even better place to live and work. This will include offering...
First Published 9 June 2023 Through implementation of effective asset management, the Southern Highlands is on the path to a bright and more prosperous future. As part of our plans, the spotlight has been placed on local asset management for key areas including sportsfields, roads, footpaths, and water management systems. “By investing in the maintenance,...
