Wingecarribee Shire Council, in conjunction with Service NSW and the newly created state government agency Resilience NSW (formerly Office of Emergency Management), are to commence contacting bush fire affected residents to hear first-hand of the recovery efforts.
Council’s Group Manager Corporate and Community, Danielle Lidgard said residents whose homes were destroyed in the 2019/20 summer bush fires would be contacted via email or phone.
“In conjunction with our state partners we want to hear first-hand from those residents worst hit by the summer bush fires,” she said.
“We want to hear how their own recovery efforts are proceeding and learn what can be done to help them in the months ahead.
“At the same time this may provide an opportunity to ensure they’re accessing and using all the services and resources available to them.”
Ms Lidgard said in the first instance affected residents would be contacted by email.
“We know that email isn’t for everyone and for those residents that don’t have an email address or would prefer to speak to someone in person, we’ll also have staff available to ask the questions over the phone.”
Information provided by residents will be used to help prioritise needs and community decisions.
“We know that no two circumstances are identical,” Ms Lidgard added. “But our goal is to ensure that we better understand and where possible help overcome any obstacles that may be hindering their recovery journey.”
Participation in the survey is purely voluntary.
If your property was damaged or destroyed and believe Council does not have up-to-date contact details for you, email Wingecarribee Shire Council at firstname.lastname@example.org or call Council’s dedicated Bush Fire Recovery Hotline on 1800 316 500.